ABOUT US

Commercial Recoveries (UK) Ltd was founded in 2012 by its owner and Managing Director, Martin Bromboszcz.

He brought more than 25 years’ experience in credit management services at senior and leadership level in the UK and overseas – 13 years spanning both commercial and consumer debt collection at two of the UK’s class leading debt collection agencies, providing recoveries to high street banks, credit card providers, utilities, central and local government, debt buyers and other blue chip organisations that place significantly high volumes of unpaid accounts for collection.

By exercising his passion for debt recovery and his aim to help businesses get paid, Martin decided to select all the good things and to drop all the bad things and make this ethos the foundation of his own business.

Operations Director, Iain Craig, brings over 30 years’ experience in the financial services industry and a unique insight to debt collection, spanning Letter/Telephone Collections, in depth debt negotiation skills, Field Collections, and Internal and External audit and compliance.

Commercial Recoveries uses a tiered combination of proven Business-to-Business (B2B) debt collection processes including lettering, telephony, e-mail and SMS text messaging, supported by the additional expertise of selected legal partners, to provide premium quality UK commercial debt recovery services. Our user friendly, multilingual web portal is specifically tailored to the needs of businesses across all industries with ad hoc, as well as multiple, debt collection requirements. We also welcome globally based clients who trade with the UK.

We may agree discounts for frequent or bulk requests, but we are not about being the ‘cheapest’ – We are about providing access to a premium quality, compliant service that is performance driven to provide a higher net return to our clients.

We could maybe remove a letter or a phone call or two from our collection strategies to cut costs, but we won’t – If we reduce our activity levels we are less likely to secure a successful collection!

The UK debt collection industry is constrained by heavy and evolving legislative and regulatory compliance requirements – a good thing, but this makes it hard for all but the most successful debt collection agencies to collect monies owed, due to restrictions placed on collections techniques such as letter content and telephone scripts.

As a result, the leading, large scale debt collection agencies focus on gaining large and lucrative, high volume / high value client contracts, with a preference for high debt balances geared to providea ‘longer burn’ on payment plans and a higher profit margin.

A business with one-off or low volume/lower balance unpaid invoices for collection, such as an SME (Small / Medium sized Enterprise), would therefore be uneconomical for a leading, large scale collection agency to take on as a client and so be left with limited choice, e.g. do nothing and write off the debt, or risk its reputation and relationship with its customer by using an unaccredited source, or a potentially costly or inappropriate legal route.

We could maybe remove a letter or a phone call or two from our collection strategies to cut costs, but we won’t – If we reduce our activity levels we are less likely to secure a successful collection!